Applied Organizational Communication: Theory and Practice in a Global Environment

Front Cover

Applied Organizational Communication provides a current, in-depth analysis of the theories and practices critical to understanding organizational communication concepts in a global environment. Exploring the diverse communication challenges in today¿s organizations, this text:

  • Explains the impact of critical environmental influences on all levels;
  • Provides extensive discussion of teams, leadership, technology, listening, and interpersonal communication;
  • Offers current analysis, utilizing a broad base of information and research; and
  • Establishes links between organizational communication and perceptions, theory, networks, and symbolic behavior.

Building on the successful foundation of the previous editions, this third edition has been thoroughly updated and revised to reflect the most current organizational communication theory and research. Features of this edition include:

  • Extensive real life examples and experiences
  • Grounding in transactional communication and advanced systems approaches
  • Macro and micro analyses of key topics and issues

As an accessible and practical examination of organizational communication, this text is intended for use in organizational communication, leadership, organizational development, and organizational intervention courses at the advanced undergraduate and graduate level.

 

Contents

Chapter 1 Adopting a Perspective
1
Chapter 2 Perception and Paradigms
35
An Overview of Management and Organizational Perspectives
63
Chapter 4 Verbal Communication
103
Chapter 5 Nonverbal Communication
133
Chapter 6 Networks and Channels
177
Chapter 7 Symbolic Behavior
221
Chapter 8 Listening
253
Chapter 10 Small Group and Team Communication
301
Chapter 11 Effective Leadership in Organizations
339
Chapter 12 New Communication Technology
375
References
391
Author Index
443
Subject Index
457
Back cover
471
Copyright

Chapter 9 Effective Interpersonal Communication in Organizations
273

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