IFLA Public Library Service GuidelinesChristie Koontz, Barbara Gubbin The public library is the prime community access point designed to respond to a multitude of ever-changing information needs. These guidelines are framed to provide assistance to library and information professionals in most situations. They assist to better develop effective services, relevant collections, and accessible formats within the context and requirements of the local community. In this exciting and complex information world it is important for professionals in search of knowledge, information and creative experience to succeed. This is the 2nd edition of The Public Library Service IFLA/UNESCO Guidelines for Development. |
Contents
1 The mission and purposes of the public library | 1 |
2 The legal and financial framework | 21 |
3 Meeting the needs of the customers | 35 |
4 Collection development | 67 |
5 Human resources | 83 |
6 The management of public libraries | 95 |
7 The marketing of public libraries | 109 |
Backmatter | 119 |
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achieve activities appropriate areas body brary centres collection continuing countries cultural customers disabilities effective electronic ensure equipment established evaluation example facilities formats funding groups Guidelines identified IFLA important improve individuals information services Internet knowledge learning legislation librarians library and information Library Association library buildings library manager library service library staff library’s literacy maintain Manifesto marketing materials measurement meet mobile municipality needs offer operation opportunities organisations participation performance planning population possible professional programmes promote public library public library service range reading reference regional relevant responsibility role schools served skills social society sources space staff standards tion University users