500 Tips for Quality Enhancement in Universities and Colleges

Front Cover
Routledge, Sep 13, 2013 - Education - 164 pages
This handbook seeks to provide practical, realistic suggestions about how quality can be measured, maintained and improved in institutions. It is addressed to a cross-section of staff who make up colleges and universities, not just those responsible for quality audit.
 

Contents

Foreword
1
Valuing Students 1 Enhancing quality through student induction 2 Student handbooks 3 Making mature students feel welcome 4 Providing for partti...
4
Graduation
6
Getting people to come back
24
Valuing Staff 8 Enhancing quality through staff induction 9 Enhancing the quality of training 10 Using appraisal to enhance quality 11 Managing str...
26
Enhancing Learning Through Teaching And Assessment 14 Student learning support 15 Learning environment quality 16 Quality of learning outco...
42
Learning in small groups
58
Ringing the changes in groupwork
61
Preparing for quality visits
100
Writing a selfassessment document
104
Quality on the day
109
Quality of library and computing services
111
40
115
Making use of feedback from observers
117
42
119
Motivating experienced staff regarding teaching observation
121

Enhancing largegroup teaching
63
Enhancing the quality of assessment
66
Diversifying assessment
69
Quality Processes 25 Reviewing systems 26 Recordkeeping 27 Practising equal opportunities 28 Enhancing the quality of committees 29 Choosing e...
71
1
72
6
73
15
80
21
81
34
86
Designing structured feedback questionnaires
88
Designing open feedback questionnaires
90
Feedback from interviews with students
92
Establishing a culture of student feedback
94
Feedback from student representatives on course committees
96
38
98
44
123
Working out what to observe in smallgroup teaching
125
49
128
Helping people find their way about the campus
130
Early mornings and late evenings
134
Weekends
137
Keeping things going during vacations
139
Some suggestions about car parking
141
Quality on the Internet
144
Conclusions
147
References And Further Reading
148
52
149
82
151
Copyright

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About the author (2013)

Sally Brown, Phil Race, Brenda Smith

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