Leading Issues in E-Government, Volume 1 |
Contents
| 1 | |
Examining the Barriers to eGovernment Adoption | 32 |
the Case Study of Health | 51 |
A DataDriven Research Approach for | 83 |
Business Process Improvement in Organizational Design of eGovernment | 102 |
Migration Strategies for MultiChannel Service Provisioning in Public | 123 |
Using Social Media to Achieve | 147 |
Mapping Participatory Practices on the Internet | 173 |
Common terms and phrases
accessibility agencies analysis approach argue back office business process Business Process Management centralised channels citizens Cohen's Kappa communications computerisation conceptual construct decentralisation DeGSD departments disabilities donor partners e-commerce e-Government adoption e-Government strategies e-Government web sites Electronic employees environmental scan ernment evaluation Facebook focus forms front office Gefen government services groups health information system Heeks HMIS identified important improve indicators information technology initiatives institutions integration interactions International Internet issues Jaeger Kenya lack low adopters measurement ment methodology migration strategies municipal Netherlands offline organisational organization political participation Programme Public Management public participation public sector Q-sort Section 508 Section 508 standards sector reforms service delivery social capital social media social networks social participation strategic framework structures Technology Acceptance Technology Acceptance Model tion trust in e-Government Twitter variables websites